SWYFTO PRIVACY POLICY
Last Updated: February 25, 2026
Swyfto (“Swyfto,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information when you visit our website, use our services, interact with our communications, or otherwise engage with us.
By accessing or using our website or services, you agree to the practices described in this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to information collected:
• Through our website
• Through forms, demo bookings, and contact submissions
• Through SMS, MMS, voice calls, and automated communications
• Through AI-powered systems
• Through advertising platforms and tracking technologies
• Through third-party integrations used to provide our services
This policy does not apply to third-party websites or services that we do not control.
You are responsible for ensuring that any personal information you provide to us is accurate and that you have the right to provide such information.
2. Information We Collect
“Personal Information” means information that identifies, relates to, describes, or could reasonably be linked to an identifiable individual or household.
We may collect the following categories of information:
A. Personal Information You Provide
• Name
• Email address
• Phone number
• Business name
• Billing information
• Payment information (processed directly by our third-party payment processor and not stored on our servers)
• Referral payout information
• Information provided during calls, texts, or form submissions
B. Automatically Collected Information
When you visit our website or interact with our services, we may automatically collect:
• IP address
• Device type
• Browser type
• Operating system
• Pages visited
• Referral source
• Interaction behavior
• Cookies and tracking identifiers
C. Communication Data
We may collect and store:
• SMS and MMS messages
• AI chat interactions
• Voice call recordings
• Appointment booking data
• Conversation logs stored in our CRM systems
3. How We Use Your Information
We use collected information to:
• Provide and improve our services
• Schedule and manage appointments
• Send transactional and service-related communications
• Respond to inquiries
• Process payments
• Deliver AI-powered responses and automation
• Conduct analytics and performance tracking
• Manage advertising and retargeting campaigns
• Enforce agreements and prevent fraud
• Comply with legal obligations
Some services may use artificial intelligence systems to analyze data and generate automated communications.
We do not use personal information to train public AI models.
4. Legal Basis for Processing
We process personal information based on:
• Your consent
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• Protection of vital interests (where applicable)
5. SMS, MMS, and Automated Communications
By providing your phone number, you consent to receive automated SMS, MMS, and voice communications from Swyfto. You represent that you are the authorized user of the phone number provided and that you have authority to provide consent to receive communications.
These communications may include:
• Appointment reminders
• Service updates
• Marketing messages
• Customer support responses
Consent is not required as a condition of purchase.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.
We comply with applicable telecommunications regulations, including TCPA and A2P 10DLC requirements.
6. Call Recording Disclosure
Calls to and from Swyfto may be recorded or monitored for quality assurance, training, compliance, and service delivery purposes.
By engaging in phone communications with us, you consent to such recording where permitted by applicable law.
7. Cookies and Tracking Technologies
We use cookies, pixels, web beacons, and similar tracking technologies to:
• Analyze website performance
• Track advertising effectiveness
• Enable retargeting campaigns
• Improve user experience
These technologies may be provided by third-party services such as Meta (Facebook), Google, and similar advertising or analytics providers.
You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.
Our website does not respond to browser “Do Not Track” signals.
8. Advertising and Retargeting
We may use third-party advertising platforms, including Google and Meta, to display ads and measure campaign performance.
These platforms may use cookies or tracking technologies to serve personalized advertisements based on your interactions with our website.
We do not control third-party advertising practices. Users may opt out of certain targeted advertising by adjusting browser settings or through the opt-out mechanisms provided by advertising platforms.
9. How We Share Information
We do not sell personal information as defined under applicable privacy laws.
We do not sell or share personal information for cross-context behavioral advertising as defined under applicable privacy laws.
We may transfer personal information in connection with a merger, acquisition, financing, or sale of all or a portion of our business.
We may share information with:
• Payment processors (e.g., Stripe)
• CRM providers (e.g., GoHighLevel)
• AI service providers (e.g., OpenAI)
• Hosting providers
• Advertising platforms
• Legal or regulatory authorities when required
All third-party service providers act as data processors and are contractually obligated to protect personal information and use it solely for the purpose of providing services to Swyfto.
10. Data Retention
We retain personal information only as long as necessary to:
• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
Data may be securely deleted, anonymized, or archived when no longer required.
Retention periods may vary depending on the type of data and legal requirements.
11. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information.
However, no method of transmission over the internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.
In the event of a data breach affecting personal information, we will provide notice as required by applicable law.
Access to personal information is restricted to authorized personnel and service providers who require it to perform their duties.
12. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
• Request access to your personal information
• Request correction
• Request deletion
• Request restriction of processing
• Opt out of marketing communications
California Residents:
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of the categories of personal information collected, the sources of that information, the business purpose for collection, and the right to request deletion, subject to applicable exceptions. We do not sell or share personal information as defined under the California Consumer Privacy Act.
To exercise your rights, contact us using the information below.
13. International Users
If you access our services from outside the United States, your information may be transferred to and processed in the United States.
By using our services, you consent to such transfer.
14. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children.
15. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
16. Changes to This Policy
We may update this Privacy Policy from time to time.
The updated version will be posted with a revised “Last Updated” date.
Continued use of our services constitutes acceptance of the updated policy.
17. Contact Information
If you have any questions regarding this Privacy Policy, please contact us at:
Swyfto
City: Dallas, Texas
Phone: +1 (972) 362-1707
Email: [email protected]
Website: www.swyfto.ai